Avocet Commercial Careers is excited to present an excellent opportunity for an IT Support Technician to join a leading firm in Exeter. This full-time, permanent role offers the chance to be part of the Central IT Team, providing first-line technical support, troubleshooting issues, and contributing to the smooth operation of the firm's IT systems.
This leading firm is committed to supporting its teams, fostering a culture of challenge and expectation with support and care. They invest in their infrastructure and staff, providing opportunities for professional growth and development through training and a real focus on employee potential.
IT Support Technician Responsibilities:
- Provide first-line technical support, handling helpdesk tickets and troubleshooting issues
- Assist with the rollout of new hardware and software
- Deliver end-user IT training and support
- Support the Head of IT with development projects, including management/administration of in-house software and databases
- Evaluate and test new hardware and software products before implementation
IT Support Technician Requirements:
- IT qualification at A-Level or equivalent (BTEC Level 3 Diploma in IT, Computing, or Technical Support; BTEC HND/HNC Diploma in IT or Computing)
- Experience with Microsoft and Windows software
- Knowledge and enthusiasm for delivering high-quality IT support to end-users
- Ability to work independently and as part of a team
- Previous experience in an IT Support role, preferably in the legal sector (desirable)
- Ability to prioritise tasks, work efficiently, and maintain accuracy
- Methodical approach to identifying and troubleshooting problems
- Keen aptitude and interest in IT
Benefits:
- Competitive salary
- Comprehensive benefits package
- Flexible and hybrid working options
- Plus much more!
If you are a knowledgeable IT professional with a passion for delivering exceptional support and contributing to the smooth operation of IT systems, we encourage you to contact Dani at Avocet Commercial Careers to explore this exciting opportunity.